Terms & Conditions

Services

Services provided include this website and adult ADHD Coaching. Coaching sessions are for a duration of 1 hour. Sessions take place weekly or fortnightly, for a minimum of 5 sessions. Coaching is provided via Zoom or in-person in St John’s Wood, London. It is appreciated if video calls are made from a stationary position, with limited background noise and distractions (e.g. email/text notifications turned off). It is recommended that Clients take notes during sessions.

The Coach will be available to the Client by email or text in between scheduled meetings, responding to messages within 24 hours, unless the Coach is out of town or on holiday. Phone calls between sessions are free of charge if under 10 minutes in length. Phone calls over 10 minutes in length are subject to a charge of £39 per 15 minutes.

Coaching Pricing

Coaching Sessions are charged at £160 per hour. Payment is taken from a stored credit/debit card immediately following the session.

Refund / Cancellation policy

A minimum of 24 hours’ notice is required for cancellation/ postponement of an individual coaching session. The Mind Practice reserves the right to charge fees in full for coaching sessions cancelled / postponed with less than 24 hours’ notice. Where the requisite notice is given every reasonable effort will be made to reschedule the session as close to the originally scheduled date as practicable.

Coaching Ethics

The Coach abides by the ICF Code of Ethics which are documented here: ICF Code of Ethics.

Delivery policy

The Mind Practice provides online education and coaching services. These services are paid for immediately following the appointment and are delivered by web or phone at the agreed date, time and location.